Terms and Conditions

Terms And Conditions

Terms and conditions for the purchase of tickets, auditions, courses, events and use of the National Youth Theatre Website. The NYT does its best to ensure that all the information on its website is current and accurate. However, mistakes can occur, so we would encourage anyone who may be thinking of making a special trip based on information displayed on the website to confirm that the information is correct. You can do this by emailing info@nyt.org.uk

Now for the legal information

1. DEFINITIONS

In these terms and conditions the following words shall have the meanings set out below:

"Confirmation" means the confirmation email sent to you by the NYT under clause 4.2.3 acknowledging your booking and setting out the details of your booking.

"Contract" means any contract for the purchase of Tickets/Auditions/Courses/Events made between you and the NYT (acting as agent for the relevant Third Party in those cases where a Third Party Event is the subject of the Ticket).

“Event” means any event offered for sale by and/or organised by the NYT including, but not limited to, masterclasses, auditions, courses, productions and projects.

“NYT” means The National Youth Theatre of Great Britain whose registered and principal trading address is 111 Buckingham Palace Road, London SW1W 0DT. Registered company number 699114. Registered charity numbers: 306075 (England and Wales), SC043665 (Scotland). VAT registration number GB 232 7897 37.

"Online Booking Form" means the series of pages for the booking of Tickets set out on the NYT’s website.

“Third Party” means a party other than you and the NYT.

"Ticket" means any ticket/booking for attending:

i. a live, staged performance of a theatrical nature organised by the NYT;
ii. masterclasses;
iii. auditions;
iv. Courses; or
v. productions offered for sale by the NYT or its authorised agents.

2. GENERAL

2.1. These terms and conditions relate to the purchase and supply of Tickets and the use of the NYT’s website generally. Please read these terms and conditions carefully before purchasing any Tickets as by doing so, you accept that these terms and conditions will govern all Contracts.
2.2. Nothing in these terms and conditions is intended to affect your statutory rights.
2.3. These terms and conditions lie in conjunction with Terms and conditions which are set by individual NYT events/projects.

3. PURCHASING TICKETS AND EVENTS

3.1. If you make a group booking, you accept these terms and conditions on behalf of all members of the group and are responsible for all payments due from the party.
3.2. Only persons who are at least 18 years of age are permitted to book Tickets. By booking Tickets you warrant to the NYT that you comply with this requirement.
3.3. If there are any changes to your details once your booking has been concluded then it is your responsibility to inform the NYT.
3.4. The NYT reserves the right to place restrictions on:
3.4.1. the volume of any Tickets ordered; and
3.4.2. the number of places booked for Events and Third Party Events.

In addition, the NYT shall be entitled to terminate Ticket sales for a performance or a Third Party Event at such time as it shall think fit (or as directed by any relevant Third Party).

3.5. It is your responsibility to check that any Tickets issued to you are accurate.
3.6. Any purchase of Tickets is only valid when processed by the NYT or an agent authorised by the NYT.
3.7. Your Tickets and Events may not be transferred or resold for commercial purposes or otherwise. If a Ticket is transferred or resold in breach of this condition, the bearer of the Ticket or the person claiming the right to attend the event will be refused admission to the performance or event and any membership(s) you may have with the NYT will be terminated.

3.10. The NYT (or the relevant Third Party) shall be entitled to make changes as to speakers, performers, running times and such other matters as it thinks fit in the case of any event.

3.11. By purchasing a Ticket, you shall be deemed to consent to your being filmed where the event or performance is being filmed.

3.12. The NYT (or the relevant Third Party) reserves the right to ask for proof of eligibility for concessions at the access points for the event or performance.

4. ADDITIONAL PROVISIONS APPLYING TO TICKETS AND EVENTS PURCHASED ON THE NYT’S WEBSITE

4.1. The website www.nyt.org.uk is owned and operated by the NYT.
4.2. If you choose to purchase Tickets over the NYT’s website, your Contract will be concluded as follows:
4.2.1. completion and submission of the Online Booking Form shall constitute an offer by you to purchase Tickets or Events subject to these terms and conditions. You can correct any mistakes you make when filling out the Online Booking Form at any point before submitting it;
4.2.2. once you submit the Online Booking Form, the NYT will check that you have completed all parts of the Online Booking Form and confirm that you have sufficient funds to cover the total cost of the booking. Upon confirmation of these details, the NYT will then charge your credit or debit card accordingly. This in itself does not constitute acceptance of your offer;

4.2.3. once payment has been taken, an on-screen confirmation will be displayed and the NYT will send you a Confirmation as soon as possible. This Confirmation shall constitute the NYT’s acceptance of your booking. A Contract will be formed once you have received the Confirmation;
4.2.4. if the NYT receives a prompt notification that the Confirmation was not delivered successfully, then the NYT will use reasonable endeavours to notify you of its acceptance and the details of your booking by other means.
4.3. The only language available for the conclusion of a Contract online is English.
4.4. Details of all Contracts concluded online (including the method of payment but not the card details) will be kept on file by us and can be provided to you upon request.
4.5. You are entirely responsible for entering your details correctly on the Online Booking Form. By submitting an Online Booking Form you warrant to the NYT that all details supplied by you are true and accurate.

5. PRICE AND PAYMENT

5.1. The price (including all taxes where relevant) of all Tickets are specified on the NYT website. These details are based on the best available information to the NYT and the NYT is not obliged to conclude any Contract on these terms.
5.2. For bookings made online over the NYT’s website, the NYT accepts payment by American Express, MasterCard, and Visa.
5.3. For bookings made over the phone, via email or in person the NYT accepts payment by American Express, MasterCard, Visa, cheque and BACS.
5.4. Ticket price is subject to a non-refundable charge.
5.6. If your Tickets are being paid for using a third party credit/debit card you must provide the NYT with written authorisation from the card holder.

7. REFUND AND EXCHANGE POLICY FOR TICKETS

7.1. The NYT will not refund your Tickets after purchase.
7.2. Where the NYT or the relevant Third Party is unable to perform a Contract on the date(s) agreed because the performance/event in question is no longer available or viable, or is abandoned when less than half the performance has taken place, the NYT will refund to you the face value of the Tickets purchased (excluding any ancillary expenditure incurred by you).
7.3. Where a performance/event has been cancelled or abandoned when more than half of the performance has taken place the NYT may, in its discretion (and provided any relevant Third Party agrees), refund to you the face value of the Tickets purchased (excluding any ancillary expenditure incurred by you).

8. ALTERATIONS

All Tickets and Learning Events are sold subject to the NYT's right to make any alterations in the cast or programme details advertised on the NYT’s website or other appropriate location.

9. LIABILITIES OF THE NYT

9.1. Subject to clause 9.3 below, the NYT (or any relevant Third Party) will only be liable to you for direct and foreseeable losses arising as a result of:
9.1.1. a breach of these terms and conditions; or
9.1.2. any negligent act arising under or in connection with the Contract.
9.2. The NYT's (or the relevant third Party’s) total liability under clause 9.1 above shall be limited to the total face value of the Tickets or the price of the unticketed Event purchased.
9.3. Nothing in this clause 9 excludes or limits liability for death, personal injury or fraud.
9.4. The NYT (or any relevant Third Party) will not be liable in any way if it is prevented from performing its obligations under or arising from any Contract due to any factors which are beyond its reasonable control. Without limiting the foregoing, the following shall be regarded as causes beyond its reasonable control:
9.4.1. acts of god, which include earthquakes, cyclones, storms, flooding, fire, disease, fog, snow or frost;
9.4.2. force majeure which includes war, accidents, acts of public enemies, strikes, embargoes, perils of the air, local disputes and civil commotions;
9.4.3. power failure and failure of sound or lighting equipment.
9.5. The NYT will not be liable for any losses incurred by you in connection with your use of the NYT's website, for any delay in using or your inability to use the website, for any information or Tickets obtained through the website or for any material posted to the website by the NYT or by users of the website.

10. WEBSITE USE

10.1. The NYT’s website is for your own personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from the NYT’s website.
10.2. The contents of the NYT’s website, including any software, are protected by intellectual property rights and other related rights. No part of the NYT’s website may be reproduced in any form (electronically or otherwise) without the prior consent of the NYT, other than temporarily in the course of using the NYT's booking service or as permitted by law.
10.3. You are not permitted to link to or use all or any part of the NYT’s website for any purpose which is unlawful, defamatory, harmful, obscene or objectionable.
10.4. You are not permitted to transmit anything which, in the NYT's opinion, harms the NYT’s business or in any way offends other users or persons.
10.5. You are not permitted to alter the NYT’s website in any way.
10.6. You must not post onto or transmit to the NYT’s website any material containing software viruses or files which may damage or disrupt the good working order of computer or telecommunications equipment.
10.7. The NYT reserves the right to refuse to post onto or remove anything from its website which, in the NYT's opinion, is objectionable or does not comply with these terms and conditions. The NYT shall not in any way be liable for such actions.
10.8. The NYT may record, preserve, trace and disclose anything which has been transmitted to, from or via the NYT's website where required by law or where the NYT is acting in good faith.
10.9. If you create, or are provided with, a username, password or any other piece of information as part of the NYT’s security procedures, you must treat this information as confidential. In particular, you must not disclose this information to any third party.

11. LINKS TO THIRD PARTY SITES

The NYT's website may contain hyperlinks to websites operated by parties other than the NYT. The operation of such websites is outside the NYT's control and you proceed at your own risk. The NYT does not endorse or sponsor and is not liable for the products, services or content you access through any linked site.

12. DATA PROTECTION

The NYT will collect, use, store and disclose your personal details in accordance with our privacy policy which can be accessed from the NYT's website homepage.

13. CONTACT AND COMPLAINTS

If you need to contact the NYT, or if you wish to complain about your experience purchasing Tickets or using the NYT’s website, you can do so using any of the following methods:

email: info@nyt.org.uk

telephone: 020 3696 7066

letter: National Youth Theatre of Great Britain, 111 Buckingham Palace Road, London SW1W 0DT

14. ENTIRE AGREEMENT

All the terms of any Contract are contained or are referred to within these terms and conditions.

15. SAFETY AND ENJOYMENT

15.1. The NYT (or the relevant Third Party) reserves the right to refuse admission and may request any Ticket holder/participants to leave (taking any such appropriate action which may be necessary to enforce this right) before or during performances/events if it considers it to be necessary or desirable to do so. The NYT (or the relevant Third Party) may also, on certain occasions, have to conduct security searches to ensure the safety of its patrons.
15.2. To be admitted you must be in possession of a valid Ticket. In the case Events you must have paid for that Event.
15.3. Please note that strobe lighting, smoke effects and gunshots are sometimes used in productions.
15.4. The NYT and any authorised third parties may carry out general filming and sound recording in or about the venue. By purchasing Tickets you consent to you and your party being included in and to the commercial exploitation of such films and recordings without payment.

16. THIRD PARTIES

Nothing contained in any Contract is intended to be enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999 by any third party.

17. GOVERNING LAW

These terms and conditions and any Contract concluded incorporating these terms and conditions shall be governed by English law and all disputes shall be submitted to the exclusive jurisdiction of the English courts.